We are committed to providing the best possible shipping service to our customers worldwide. Our shipping policy has been designed to ensure timely, efficient, and cost-effective delivery of your orders.
Please read the following Shipping Policy carefully to understand our practices regarding the delivery of your purchased items.
We ship our products worldwide, covering all major regions and countries. Please ensure that the shipping address provided is accurate and complete to avoid delays or additional costs.
The estimated shipping time for our products ranges between 15-30 business days. This timeframe is an estimate and may vary due to factors such as customs clearance, local holidays, weather conditions, or other unforeseen circumstances.
Shipping costs are calculated based on the weight, dimensions, and destination of your order. The total shipping cost will be displayed at checkout, allowing you to review and confirm your order.
Customs Duties and Taxes
Customers are responsible for any customs duties, taxes, or fees that may be applicable in their country. These fees are not included in the product price or shipping cost and must be paid by the customer upon delivery.
Shipping Confirmation and Tracking
Once your order has been dispatched, you will receive a shipping confirmation email with your tracking number. Please use the tracking number to monitor the status of your shipment.
Delays in Shipping
We strive to deliver your orders within the estimated shipping time. However, occasional delays may occur due to factors beyond our control, such as customs clearance or weather-related issues. In case of significant delays, we will communicate with you and provide updates on the status of your order.
Lost or Damaged Shipments
If your shipment is lost or damaged during transit, please contact our customer service team within 7 days of the delivery date. We will assist you in filing a claim with the shipping carrier and, if necessary, provide you with information on how to receive a replacement or refund.
Changes to Shipping Address
If you need to change your shipping address after placing an order, please contact our customer service team as soon as possible. While we cannot guarantee that the change can be made, we will make every effort to accommodate your request.
We appreciate your business and look forward to serving you. If you have any questions or concerns regarding our Shipping Policy, please do not hesitate to contact us.